Terms & Conditions
Last Updated: 03-April-2025
Welcome to Ulpha Training Studio! These Terms and Conditions govern your use of our studio, website, and services. By accessing or using our facilities, you agree to comply with these terms.
1. Membership & Registration
To use our gym services, you must have an active membership or a valid day pass.
Memberships are non-transferable and must be used only by the registered member.
All members must be at least 16 years old unless participating in a supervised youth program.
2. Payments & Cancellation
Membership fees must be paid as per the agreed billing cycle (monthly, quarterly, or annually).
We reserve the right to update pricing with prior notice.
Membership cancellations must be requested 30 days before the next billing cycle to avoid charges.
3. Rules & Conduct
Proper workout attire and footwear must be worn at all times.
Equipment must be used properly and returned after use.
Personal training is only allowed with certified Ulpha Training Studio trainers.
Any inappropriate behavior, including harassment or damage to property, may result in termination of membership.
4. Health & Safety
Members should ensure they are physically fit before engaging in any exercise program.
The studio is not responsible for any injuries sustained on the premises.
In case of emergencies, please notify the staff immediately.
5. Personal Belongings & Liability
We are not responsible for lost, stolen, or damaged personal belongings.
Lockers are available for temporary use but should be emptied at the end of each session.
6. Booking & Classes
Group classes require prior booking and may have limited slots.
Cancellations should be made at least 5 hours before the class to avoid penalties.
7. Termination & Suspension
We reserve the right to suspend or terminate memberships if studio policies are violated.
Refunds will not be provided for terminated memberships due to misconduct.
8. Changes to Terms
We may update these Terms & Conditions from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: [email protected]
Address: 155 Ardelt Ave, Kitchener
Phone: (306) 585-0307